Decor Connect LifeLamp LED Bulb Warranty Policy


Limited Warranty LifeLamptm LED bulbs Policy

36 month Limited Warranty on LifeLamptm LED Products

For a period of 36 months from the date stamp on our LifeLamptm LED bulb, LifeLamptm LED products are warranted to function properly and be free of defects in materials and workmanship. Should a LifeLamptm LED bulb fail during the warranty period, you should email rich@wholesalebulbs.net for an RGA form which will be sent to you. This RGA form must be included in the return shipment to receive credit. Once you receive the RGA, please return it freight pre-paid to:

Decor Connect LifeLamp RGA# (include issued # here) /

3700 W Sherbrooke Drive, Mequon, WI 53092.

Customer is responsible for the safe passage of defective products back to Decor Connect. We suggest using a freight service that allows you to track such shipments. We urge you to properly pack each fragile LED bulb carefully with protective wrapping to prevent breakage during transit. For proper credit, all LifeLamp tm LED Products must arrive without breakage to receive credit. Once we receive LifeLamptm LED Product shipment, we will repair it or at our option, replace it at no charge, and pay the cost of shipping it back to you.

Limited Warranty on Service & Repairs

Service work, repairs, replacement parts and modifications are warranted to be free of defects in materials or workmanship for the remainder of the original 36 month warranty or one year from the date of shipment from our factory after repair or service, whichever is longer.

This warranty is void if in our opinion the instrument has been damaged by accident, mishandled, altered, serviced, or repaired by the customer. In the event of such misuse/abuse by the customer, costs for repairs plus two-way freight costs will be borne by the customer. LifeLamptm LED bulbs found defective should be returned to the factory carefully packed, as the customer will be responsible for freight damage.

Incidental or consequential damages or costs incurred as a result of product malfunction are not the responsibility of Decor Connect

Warranty Administration Policy.

Decor Connect and its authorized representatives or resellers provide warranty support only to the original purchaser. Warranty claims, requests for information or other support, and orders for post-warranty repair and service, by end-users that did not purchase directly from Decor Connect or an authorized representative or reseller, must be made through the original purchaser. The intent and explanation of our warranty policy follows:

1. Warranty repairs are only performed by Decor Connect.

2. Owner attempted repairs of Decor Connect LIfeLamptm LED products will void the warranty coverage as a consequence of their being performed.

3. We reserve the right to refuse warranty coverage on a claim by claim basis based on our judgment and discretion. We will not honor a warranty claim if in our opinion the LifeLamptm LED bulb, assembly, or part has been damaged by accident, mishandled, altered, or repaired by the customer where such treatment has affected its performance or reliability.

Thank you

Decor Connect Management

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